Thoughts on South African and international politics and culture

Thursday, August 31, 2006

SNO no go?
There is a multitude of South Africans that are getting themselves into an excitable frenzy about the 'launch' of the second network operator or SNO on Monday. They need to put the champagne on ice.

The SNO comes into the market with very little behind it. Firstly, it is a conglomeration of a number of companies that joined together for the tender after previously tendering against each other. My customer service expectations? Not too good. Secondly, they will be using Telkom's fixed line services. My pricing expectations? Not too good. Thirdly, they have no infrastructure to speak of in the country, just a number of contracts on paper. My expectations of real telephony services offered in the next two years? Not too good.

Don't get me wrong, it's a good step, but it's certainly not going to be shaking the Telkom tree for quite a while yet.